Nice at first. Very very nit picky on many aspects. Expect above and beyond from tenants, at tenant expense. Do not fully grasp concept of normal wear and tear on a home. Often do very cheap or quick repairs but expect much more from tenant, at high cost. Will do/say anything to avoid refunding deposit, regardless of condition home is left in. A couple nails in a wall is not end of the world. Especially when 90% were removed, covered and repainted. Literally were upset at dust on the exterior windows.