
technical specialist apple job description
Sep 9, 2023
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Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. They will be patient, efficient, and organized, with the ability to handle multiple tasks at once. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. The need for more technical skills is a trend that is being driven by the increasing complexity of technology. United States Department of Labor. Lamentamos pelo inconveniente. enviando un correo electrnico a The tuition reimbursement program helped make that possible. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. They oversee the implementation, configuration, updating, and maintenance of IT systems and components. My managers saw something in me, saw that I had the potential to contribute as a leader at some point, so they nurtured that side of me. envie um e-mail para Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. In some organizations, they may also perform sales duties, promoting certain technology products or services. As a busy new mother, Arlinda had very specific job criteria in mind. Youre supporting people. You may be communicating with other technicians, engineers or managers. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Technical Specialist hourly salaries in the United States at Apple - Indeed Taking time for yourself or your family shouldnt be a challenge. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Als u dit bericht blijft zien, stuur dan een e-mail Aydanos a proteger Glassdoor verificando que eres una persona real. Wir entschuldigen uns fr die Umstnde. When a customer needs assistance, you quickly assess their situation. Technical Expert Atos - New York, NY Performs troubleshooting and diagnosis of iOS and macOS devices Performed fast-paced hardware repair with high accuracy Quickly establishes rapport and provides recommendations Mentors teammates on new products and strategies Creates highly detailed documentation of issues Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple technical specialists need the following skills in order to be successful: Technical skills: Technical skills are the abilities to use software, applications and tools to complete a task. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Many locations have immediate openings for these positions. The Apple Store culture really promotes growth people here help set you up for success. You can set the standard for Apples unique style of service through words and action. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. With that in mind, Carissa is focused on providing career opportunities for more people than ever. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. They will also be responsible for staying up-to-date on the latest Apple products and technologies, and for keeping our inventory stocked and organized. Explore some of our roles to see which match yourinterests. Having joined several of Apples Diversity Network Associations, shes cultivated relationships with other managers around the world and applied what shes learned to her work. To become an Apple specialist, one typically needs to possess the following: Education: Apple specialists are typically required to have at least a high school diploma or equivalent. Get discovered. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple specialists need the following skills in order to be successful: Technical skills: Technical skills are the ability to understand and apply complex processes and procedures. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We offer flexible medical plans and a variety of physical and mental health resources so you can feel good in body and mind. We're creating something magical for the person who uses it. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Along the way, youll be updating your technical know-how and educating team members about technical issues. Bring your people skills and well help you with the technical skills. Introduce people to the Apple products that help them do what they love in new ways. If I can fix their problem, its like Im helping them get their world back. Truth is, I feel great, too. We are sorry for the inconvenience. Do you love how it feels to help others? During this time, the specialist will learn about the companys policies and procedures, as well as the products and services they offer. Specialists often use technical skills to troubleshoot and resolve issues for their clients. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. an. Wir entschuldigen uns fr die Umstnde. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. real person. Youll help them bring their interests and imagination to life with Apple products and services. When a customer needs assistance, you quickly assess their situation. AU-Technical Specialist - Jobs at Apple (AU) Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. Technical Specialist Location United States Average salary $21.01 per hour 26% Below national average Average $21.01 Low $10.60 High $31.90 Does this salary seem accurate? And thats our greatest strength. Youre a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. Ability to consistently deliver great customer experiences no matter what the situation. The employment of computer hardware specialists is expected to grow at an average rate over the next decade. scusiamo se questo pu causarti degli inconvenienti. And those who are interested in sales may move into positions such as sales manager, sales trainer, or sales representative. Learn more (Opens in a new window) . You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. IN-Technical Specialist - Jobs at Apple (IN) United States Department of Labor. To become an Apple specialist, you need to have a strong technical knowledge of Apple products and software. What Does a Real Estate Development Manager Do? Find available Technical Support and Customer Support roles With that foundation, your passion and values will drive you forward. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Be the voice of Apple, helping customers with live support by phone, chat, or email. Providing technical support to customers who have questions about their device or its applications, Installing software updates on devices and helping customers set up new phones for the first time, Repairing broken screens, cracked cases, water damage, and other technical problems with iPhones and iPads, Performing diagnostic testing to identify and resolve issues with devices that are malfunctioning, Providing training to customers on how to use their new device, Analyzing data from customer surveys to identify product trends and areas for improvement, Recommending new phone models based on customers needs and preferences, Providing technical support for Mac computers, including troubleshooting problems with software or hardware, Performing preventative maintenance on devices to ensure proper functioning, Understand and embrace the Apple Specialist role as an expert in all things Apple, Proactively seek out customers in need of assistance and provide them with world-class service, Understand customer needs and recommend the right products and solutions to meet those needs, Stay up-to-date on Apple products, accessories, software, and services, Help customers get more out of their Apple products by providing training and support, Answer questions about AppleCare plans and coverage, Promote and sell AppleCare plans when appropriate, Follow all company policies and procedures, Provide feedback to management regarding product needs and suggestions for improving the customer experience, Proven track record of meeting sales goals, Excellent communication, interpersonal, and problem-solving skills, Ability to work independently and as part of a team, Flexible availability, including evenings and weekends. You reassure customers when delivering product diagnoses and potential solutions.
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