why does ebay think my item is counterfeit

If a deal seems too good to be true, it probably is. If they can't confirm the authenticity of your item, you'll receive a full refund. Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. Along with photographing everything, try to record any identifying details about the item. Why does Ebay allow the sale of counterfeit goods? Identity theft and fraud protection for your finances, personal info, and devices. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Here's the situation. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. Do you not understand? Please refer to the actual policies for terms conditions and exclusions of coverage. Providing a resolution if a buyer reports a problem. Document everything throughout the purchase and delivery process. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. Copyright 1995-2023 eBay Inc. All Rights Reserved. But you have to follow eBays policies to be covered. 08:53 AM Car & Truck Safety & Security Accessories. Cheaper seller scam: Its unfair they side with the buyers all the time. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. At first, it might seem foolish to pass up a generous offer, but often its a trap. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. So I get an e-mail from ebay saying two of my items are counterfeit. If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . When you buy through our links, Insider may earn an affiliate commission. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Ok. another thing I can think of is the controller you sell may have the built similar to . All adult members get all the listed benefits. Everyone is covered except the credit card holder, whoever that is. Simple. eBay wont engage with your dispute until youve attempted to solve it with the seller., Be cautious of sellers who keep putting you off or claiming that theyre working on fixing the issue. While you may have to make a deposit for a vehicle purchase, dont pay by gift cards or other untraceable methods like wire transfers. If you don't hear back from the seller in that time, ask eBay to get involved. eBay is full of listings for legitimate high-quality items. They should be able to show you a copy of their receipt or similar paperwork. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. We do not claim, and you should not assume, that all users will have the same experiences. The scammer will ask for the victims gift card number to use as payment. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. Counterfeit item policy | eBay We welcome your feedback. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. What another seller is doing is not relevant to the status of your account. Its the reason Im looking into EBay Protection Program right now. Buyer claims my authentic item is fake! Now what? - PurseForum Always log in to your account before contacting eBay support. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. - edited Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. QUOTE eBay is very aware that scams occur on the website. I have multiple people selling my exclusive product for less that I sell it for on Ebay. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. It could be a matter of there being too many counterfeits on the market. They offer some sort of limited-time discount in order to create a sense of urgency. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. I don't use the eBay app. Items are only covered by the latter. The buyer then tried to repeat that same scam several times. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Counterfeit products are illegal and not allowed on eBay. The email they sent me is below. Why do people think eBay is sketchy? - Quora These items may infringe on someone's copyright or trademark. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. Why are Sellers allowed to sell FAKE BRANDED items - The eBay Community As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. Autographed items, Certificates of Authenticity (COAs), and trading cards policy. FullmetalPain22 7 yr. ago When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. Your individual results may vary. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal.

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